• 08 Feb 2016

    Risk Management – Move Your Feet

    When I was playing tennis the other day, I remembered the constant badgering from my tennis instructor when I was younger, telling me to move my feet. This was a great analogy for how to deal with the broad variety of risks faced by any company
  • 26 Jan 2016

    Where should I look first in order to improve the performance of my recruitment business?

    Where should I look first in order to improve the performance of my recruitment business? Look underneath your bonnet, not at your GPS!
  • 14 Jan 2016

    Treating a Sick Fish

    If you take a sick fish out of a pond, clean it up and then put it back in the same water, it will get sick again!
  • 11 Jan 2016

    Quality Vs Quantity

    The 80/20 Rule and its, widely, use in many organizations as a benchmark of good quality practice.
  • 07 Jan 2016

    Solving the Puzzle – Facilitating the Journey of Change

    Change without leadership, employee engagement and communication fails. The 5 steps to ensure that your business is part of the minority who get this right!
  • 21 Dec 2015

    Leaping salmon or rolling pebbles?

    Ask yourself as a manager, Director or Owner of a business, do you tolerate failure?
  • 16 Dec 2015

    Feedback is a gift, so find the time

    Here’s a thought that came to me the other day when I was getting my laptop, mobile and ipod wires mixed up the other day:
  • 08 Dec 2015

    The Cost of Delegation

    Going off on holiday inevitably requires managers to delegate – things need to happen while we are away.
  • 30 Nov 2015

    Facilitation, a relevant & essential foundation for all managers

    As part of a large programme of change, I was recently training a group of middle and senior managers to become better facilitators; facilitation being a key skill when it comes to rolling out “change” across an organisation.
  • 18 Nov 2015

    Process Improvement

    Studies of organizations recognised as leaders in Continuous Improvement have shown the importance of 3 common themes: A strong customer focus A process approach Effective managerial leadership that seeks to involve everyone in improvement