• The Strategic Selling Workshop London 29th Feb »
• Recruitment Practice Standard for Recruiters »
• High Performance Leadership Programme March 2012 »
• The Strategic Selling Workshop London 28th March »
• The Strategic Selling Workshop London 16th May »
• The Strategic Selling Workshop London 4th July »
• High Performance Leadership Programme Sept 2012 »
• The Strategic Selling Workshop London 25th Sept »
• The Strategic Selling Workshop London 7th November »

To discuss any of our advertised events, don't hesitate to contact us.

Email: info@innergy.co.uk

Date:
Thursday, March 18, 2010

Location:
TBC

Cost:
£195.00+VAT

Full Event Description:

Develop your customer service model to deliver true customer value and power ahead of your competitors.

Program objectives

Learn how to transform your customer service model to be world class and deliver real customer value that places you ahead of your competitors.

Key content areas

• Customer service as a growth strategy
• The power of doing it right
• Models for measuring how you’re doing right now.
• Developing an “outside in” culture
• Building excellence in customer delight